Cookie Policy

Please read our Cookie Policy

What are cookies?
Computer cookies are small text files that a website transfers to your computer. A cookie will usually contain the name of the website from which the cookie originated, the “lifetime” of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated number.

Cookies are used to allow websites to function more efficiently, but also to send information to the owner of a website. Cookies also make it possible to separate different users from each other, which can give each user a more personalised and positive experience of a website.

Cookies cannot harm your computer. They do not contain any confidential information such as your email address or credit card details.

What are the reasons for collecting personal data through cookies?
Based on which consent for cookies and trackers you have given us and the personal data subsequently obtained, we use your data for the following purposes:

  • to make our Website easier for you to use;
  • to record the areas of the Website that you have visited and for how long and the products that you viewed and those that you purchased in order to give you a more personalized experience such as enabling us to present information about products and promotions which we believe will be of interest to you;
  • to analyze your purchase preferences (market, customer and product analysis);
  • to inform you of product recommendations for you while you are on our Website, in communications that we send to you, and in adverts that you see while on other websites (so-called retargeting);
  • to examine, develop and improve our Website, e.g. if the cookies show that the Website is difficult to navigate;
  • to store the contents of your shopping basket as you proceed through ‘Checkout’ and ensuring that it is available to you when you return to the Website; and to provide you and other customers with relevant information when using the Website.

What is the legal ground for collecting personal data through cookies?
Upon entering into the Website, you will be asked to consent to the use of cookies by clicking “I accept” in the pop-up window. In doing so, you consent to the collection, use and transfer of your information in accordance with this Policy.

To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you may use the settings provided in your Website browser to prevent us from storing cookies on your computer. Information on how to do this can be found in the ‘Help’ section of your browser via the menu bar, however if you choose not to consent to the use of cookies your experience of our Website may be severely impaired and many important aspects of the Website will may not work at all.

What types of cookies do we use?
There are two types of cookies on the Website:

  • First party cookies, i.e. cookies that are used by our site to provide you with a good user experience. For example, recognising you have signed up for our newsletter, save items in your shopping basket or to show you new items since your last visit.
  • Third party cookies, i.e. cookies that belong to domains different from the one shown in the address bar. Third party cookies open up for potential tracking of the user’s browsing history.

Managing Cookies

To find out more about cookies such as; managing the cookies or how to see what cookies have been set on any of the browser types listed below. Visit http://aboutcookies.org.uk/managing-cookies.

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To opt-out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Newsletters

What data do we collect?

If you actively subscribe to the Clas Ohlson newsletter we may ask you to provide your name, email address and telephone number. The personal data provided will be stored, processed and used in accordance with this policy.

What are the purposes of processing the personal data?

Based on which consent for cookies and trackers you have given us and the personal data subsequently obtained, we use your data for the following purposes:

  • Record areas of the Website that you have visited in order to give you a more personalized experience such as recognising if you have signed up to our newsletter subscription, or enabling us to present information about products and promotions which we believe will be of interest to you;
  • Clas Ohlson uses your personal data for electronic marketing purposes (with your consent) and may send you emails or sms to update you on the latest Clas Ohlson offers.

What is the legal ground for processing personal data?
The legal basis for the processing of the personal data is consent. If you have opted-in to our newsletter, we will process your personal data to enable us to send our newsletter to you. You can always unsubscribe at any time from our newsletter and demand that your personal data is discarded.

Please refer to https://www.clasohlson.com/uk/c/sitecookiepolicy for more information.

What are the reasons for collecting personal data through cookies?

The legal basis for the processing of the personal data is legitimate interest in relation to the competition and consent in relation to newsletter.

If you wish to withdraw your consent or unsubscribe to the newsletter, you can follow the link at the bottom of every email, or by contacting our customer service.

Contact

If you have any questions regarding our personal data processing please contact our customer service in our stores or via letter to:

Customer Service
Clas Ohlson Ltd
Aquilla House,1 Becketts Wharf
Lower Teddington Road
Hampton Wick
Kingston Upon Thames
KT1 4ER Surrey
United Kingdom
E-mail: customerservice@clasohlson.uk
Chat: www.clasohlson.com/uk
Telephone: 020 8247 9300

You can also contact our Data Protection Officer directly via email privacy@clasohlson.se.

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